In the fast-paced digital era, the ODR Portal emerges as the world’s premier techno-legal platform for online dispute resolution, merging open-source technology and legal acumen to provide efficient, secure solutions for global conflicts. Established in 2004 by the Perry4Law Organisation and Perry4Law Techno-Legal Base (PTLB) under ODR India, it tackles cross-border issues in e-commerce, finance, employment, international trade, cryptocurrencies, and digital assets. As detailed in its ODR Portal Wiki Page, the portal employs traditional approaches like negotiation, mediation, and arbitration alongside innovative asynchronous and real-time tools, ensuring evidence integrity.
The portal’s foundation traces to the origins of online dispute resolution in India from 2002 to 2012, grounded in the Information Technology Act of 2000 for electronic records and digital signatures, enabling early cyber mediation and ICANN-aligned domain disputes. This evolved further during the evolution of online dispute resolution in India from 2013 to October 14, 2025, driven by amendments like the 2015 Arbitration Act and the COVID-19 surge in virtual hearings, resolving millions of cases through AI-enhanced platforms with multilingual capabilities.
Harnessing techno-legal expertise, the ODR Portal delivers scalable resolutions for traditional and electronic disputes, integrating PTLB’s forensics for procedural flexibility. It adeptly navigates conflict of laws in cyberspace, serving as a neutral hub aligned with UNCITRAL for harmonizing jurisdictions in trade and crypto conflicts, promoting sovereignty-respecting dialogues.
Human rights disputes are central, bolstered by the Centre Of Excellence For Protection Of Human Rights In Cyberspace (CEPHRC), which analyzes violations like AI surveillance and data breaches in CBDCs, upholding UDHR, ICCPR, and ethical standards such as privacy-by-design and the Rome Statute for equitable, rights-focused outcomes.
For cyber crimes and attacks, the portal aligns with the UN Cybercrime Treaty, facilitating international evidence sharing while addressing privacy concerns. It synergizes with PTLB’s Digital Police Project for threat detection and victim support against phishing, and the Cyber Forensics Toolkit by PTLB for evidence analysis, ensuring admissible data in global resolutions. In AI and blockchain disputes, it ensures bias mitigation per the EU AI Act.
As a global leader, the ODR Portal offers affordable, multilingual services with high success rates for MSMEs and investors, bridging digital gaps and fostering a techno-legal future rooted in justice and human rights.