TLCEODRI Plans To Expand Its Techno Legal ODR Services Globally

Global ODR

Online dispute resolution (ODR) is a wonderful concept and it can help in many ways if properly implemented. We at Perry4Law Organisation (P4LO) have been dealing in ODR since 2004 and from that time to the present time we have launched many ODR Projects from time to time. Our journey towards ODR started when we launched the ODR India project and we started developing ODR in India. However, adoption of ODR in India is slow just like other jurisdictions. It took us more than a decade to convince the Government and other stakeholders to explore the use of ODR in India. And even today, stakeholders in India are not comfortable with the use of ODR. To make them comfortable and accustomed to use of ODR in India, we launched a dedicated ODR Training Portal so that stakeholders can know more about the benefits of ODR in India. We also launched a pro bono and demo platform so that people can start exploring use of ODR in India. The portal is a great hit as many online disputes have been resolved by it so far. It just take 2 minutes for a person to lodge his dispute at our portals and you can imagine the significance of this achievement from the Access to Justice (A2J) perspective.

As it is our continuous endeavour to improve ourselves and add new features from time to time, we thought it fit to have a Centre of Excellence for ODR in India. Keeping this in mind we launched world’s exclusive Techno Legal Centre Of Excellence For Online Dispute Resolution (ODR) In India (TLCEODRI). In the year 2019 we merged many Techno Legal Projects of P4LO and PTLB with the projects of TeleLaw Private Limited (TPL) and PTLB Projects LLP. Both TPL and PTLB Projects LLP are startups recognised by both Department for Promotion of Industry and Internal Trade (DPIIT) and MeitY Startup Hub.  So now we are ready to make India a Global Hub for Techno Legal Services and with this objective in mind we are rejuvenating our ODR and related projects.

As our ODR portals are user friendly and simple to use, even a person with basic knowledge can use them. It is just like typing few lines at pre specified fields and everything else is done in an automated manner. We have dedicated departments for handing national and global dispute resolution requests. We have also combined our TeleLaw Project with ODR Projects so that Techno Legal Services in the fields like Cyber Law, Cyber Security, Cyber Forensics, Artificial Intelligence, Machine Learning, Bitcoin, Blockchain, Big Data, Internet of Things, etc can be managed at a single place. There is no other ODR Provider in the world that is providing dispute resolution services for such highly specialised fields.

Our ODR Portals are taking care of your complete legal needs from the stage of an idea to its final execution. Once your business is running  you may face disputes and we take care of that too. We incorporate an ODR Clause in all the agreements that we draft or the agreements that our partners and associates draft for their clients. Once that is done, any future dispute can be referred to our ODR Portals and we resolve the same with 6 months of the filing. Even if you have a preexisting agreement that does not carry our ODR Clause, we can still help you if both the parties agree to use of ODR Portals. So a decision to use our ODR Portals can be taken on the spot and we accommodate all such decisions.

As we plan to expand our ODR Portals to other jurisdictions, we need experience professionals to manage our ODR related maters in the concerned jurisdiction. For that we are inviting collaboration from interested parties in all countries. We are also inviting investors to invest in our highly profitable and super viable ODR Projects as they are based upon decades of Techno Legal experience and working. We hope national and international stakeholders would find our ODR Projects useful.

Section 139AA Related Aadhaar Disputes And Their Techno Legal Resolution By ODR Platform Of PTLB

Tax Terrorism

Resolving disputes outside the court is the best way to manage the same. When we litigate before traditional courts, we are not only over burdening them but we are also wasting our time, money and energy upon such resolvable disputes. This is the reason why PTLB launched many techno legal projects that aim at resolving disputes using information and communication technology (ICT).

One such project is Online Dispute Resolution (ODR) Platform of PTLB that is providing techno legal arbitration, mediation, conciliation, cyber arbitration, ODR and many such professional and paid services. The best way to avail the professional services of this ODR Platform is to incorporate this ODR Clause of the Platform in all your agreements, contracts or written dealings:

“Parties to the agreement/contract hereby specifically and unambiguously appoint PTLB as the Arbitration Institution for resolving any present/existing, potential or future dispute through online dispute resolution (ODR) mechanism. PTLB shall be empowered to appoint a sole arbitrator of its choice from the arbitrators/ODR experts empanelled with PTLB or otherwise. The rules and procedures, fees and methods prescribed by the PTLB at its website/platform shall govern the institution, management, completion and follow up of the ODR proceedings”.

Now generate an ODR or Cyber Arbitration request at and pay the necessary administrative and legal fees of the Arbitrators to initiate the ODR or Cyber Arbitration. Once that is done, an ODR expert/Arbitrator would be appointed by PTLB and parties to the dispute shall be allowed to upload the relevant documents to support their respective cases.

But what if there is no pre existing ODR Clause to govern the case in hand? Do not worry as we have covered you there as well. If you have a pre existing ODR Clause, that would help us better to resolve your case. But even if you approach us unilaterally and without such ODR Clause, we can still take up your case by treating it as a “Non Arbitration Case“. There would be no mutually binding arbitration proceedings in such cases but that does not prevent you from unilaterally exercising your legal rights that are available to you under various laws of India.

For instance, if you want to send a legal notice or wish to reply back to a legal notice served to you, there is no need to have a pre existing ODR Clause. You can simply apply for the same at our ODR Platform. In all cases where this is no pre existing ODR Clause and you are not availing our services as an Arbitration Tribunal, there would be no administrative and arbitration fees. But fees for professional legal services availed by you would still be charged.

Similarly, an ODR Clause can be signed by parties to a dispute any time i.e. before, during or after the dispute. If both parties agree to such ODR Clause, the dispute would become one that is subject to Arbitration law of India or any foreign jurisdiction (as the case may be) and would be resolved by our ODR Platform.

So ODR Platform can be used for practically all legal disputes, especially the civil disputes, and this involves taxation disputes as well. If you have received any e-mail, message, notification or notice from Income Tax Department, you can use the ODR platform of PTLB to reply back in the most appropriate manner.

For instance, if you have applied for a new PAN number and Income Tax Department is insisting for an Aadhaar due to Section 139AA, you can use this ODR Platform to challenge the same.

(1) If the website of Income Tax Department is not allowing you to file a tax return without Aadhaar, you can use our ODR Platform and we would contact the Department on your behalf.

(2) If the Income Tax Department has issued you a notice to quote your Aadhaar to a particular person or authority within a particular time frame, contact us and we would reply back.

(3) If the Income Tax Department is threatening you to or has already cancelled your PAN, contact us and we would challenge the same on your behalf.

So use the ODR Platform of PTLB liberally to fight back against unjust demands of Income Tax Department.

This is not the end of story. We have also provided a legal and constitutional interpretation of Section 139AA of Income Tax Act and its analysis by the Supreme Court.

This legal analysis, which is not a legal opinion, is subject to the following two caveats:

(1) We are not giving all the legal reasons and Constitutional position regarding Constitutionality of section 139AA at this stage and would come up with the same at a latter stage after getting official response of Indian Government.

(2) We are also not discussing the Per Incuriam aspect of the majority judgment of Supreme Court that we would discuss at appropriate stage.

The conclusion of this interpretation is that Aadhaar is absolutely optional for Section 139AA and other tax and financial regulations purposes and people have a choice to refuse to enroll and use (if already enrolled) Aadhaar for these purpose.

Anticipating harassment at the hands of Indian Govt and tax authorities, we have introduced a two tier dispute resolution mechanism. This is as follows:

(1) Send this “Legal Analysis” (Pdf) of Section 139AA to any person or authority that demands enrollment, quoting or linking of Aadhaar with PAN or tax return, and

(2) If they persist in their illegal and unconstitutional demand for Aadhaar, use the professional and paid services of Online Dispute Resolution (ODR) Portal of PTLB to fight such demands.

We hope this legal analysis and consumer empowering portal of PTLB would help you in protecting your statutory and Fundamental Rights from all possible governmental and non governmental legal and other regulatory threats.

Cyber Arbitration In India And Online Disputes Resolution (ODR)

Cyber Arbitration In India And Online Disputes Resolution (ODR)Alternative dispute resolution (ADR) in India is more than 60 years old and the Arbitration Act 1940 is one of the initial laws in this regard. The 1940 Act was replaced by the Arbitration and Conciliation Act 1996 that is still governing the arbitration law of India. Now the Indian government has proposed some more amendments in the Arbitration Act 1996 of India and they may be incorporated into the parent Act in future.

Similarly, there is a proposal to amend the Consumer Protection law of India to better resolve the grievances and disputes of e-commerce consumers. This amendment must have online dispute resolution (ODR) an integral part of the same.

The present Arbitration and Consumer Protection laws though effective have become stagnant. They need techno legal updation to be in conformity with the latest technology driven trends. This is more so when we are talking about projects like smart cities and digital India.

Meanwhile, the backlog of civil cases is incessantly increasing despite the 1996 Act in place. This is due to the fact that there are many legal, procedural and fundamental weaknesses in the present legal and judicial system of India. For instance, till the month of August 2015, we are still waiting for the establishment of first e-court of India. There is no doubt that e-courts can help in reduction of backlog of cases and speedier and effective disposal of the existing and future cases.

The time for cyber arbitration in India has finally come and Indian government must seriously think in this direction. Dispute resolution has become a daunting task for Indian government and use of innovative methods can surely help in this regard. Cyber arbitration is part of the online dispute resolution (ODR) mechanism. ODR is a better and improved form of ADR provided India is willing to encash its benefits.

However, the real problem is the actual implementation of various projects by Indian government. Till now many good initiatives have been announced by the Indian government but they failed to materialise as individual who can implement the same are missing. The problem is there are very few ODR institutions in India. Even lesser are ODR experts who can resolve technical, legal and other scientific disputes in an online environment. Even the existing national litigation policy of India (NLPI) failed to address the techno legal issues.

E-commerce disputes resolution process can be significantly benefitted if we use cyber arbitration or/and ODR methods. The Techno Legal Centre of Excellence for Online Dispute Resolution (ODR) in India (TLCEODRI) has launched an online dispute resolution mechanism where dispute resolution tickets can be opened. This is a good testing bed for e-commerce websites owners and central/state governments. In case simple mediation proceedings fail, then the options of Cyber/Online Arbitration and sending of legal notices is also available.

This initiative is in testing mode and very soon a full fledged and dedicated Cyber Arbitration platform would be launched by TLCEODRI. In order to train the stakeholders in this regard, TLCEODRI has also launched a dedicated blog for ODR training in India where we would post articles, opinions, views, suggestions and methods pertaining to use of Cyber Arbitration and ODR in India. An ODR discussion forum has also been launched by TLCEODRI so that public awareness about Cyber Arbitration, Online Arbitration, online dispute resolution, etc can be spread.

We hope these initiatives of TLCEODRI would prove beneficial to all stakeholders and very soon they would be exploring the Cyber Arbitration and ODR for resolving their disputes and conflicts.

Social Media And Social Networking Platforms For ODR Are Needed

Social Media And Social Networking Platforms For ODR Are NeededSocial media or social networking platforms and websites are playing a very important role in professional networking and building relationships. However, all of the well known social media platforms are proprietary and are owned by private companies.

This is more so when it comes to novel fields like online dispute resolution (ODR) where even basic level networking is in its infancy stage. The Techno Legal Centre of Excellence for Online Dispute Resolution (ODR) in India (TLCEODRI) has taken some steps in this regard that would go a long way in social and professional networking among the ODR community.

The ODR Forum of TLCEODRI is the first initiative in this regard. This is a discussion forum to discuss ODR and related issues. The second initiative is a dedicated ODR Social Media and Social Networking Platform by TLCEODRI. This Platform is the first of its type in India and world wide. Its objective is to test a suitable open source social media platform for ODR purposes.

TLCEODRI has already tested many ODR related software and we would come up with our techno legal research results in this regard very soon. We would also initiate some techno legal polls for ODR and related topics. We invite partnership and sponsorship offers in this regard. Please contact us in this regard with your interest and a concrete proposal.


Resolve Without Litigation (RWL) Project Of Perry4Law Organisation (P4LO)

Resolve Without Litigation (RWL) Project Of Perry4Law Organisation (P4LO)Litigation is not the preferred mode of dispute resolution due to huge expenses and its time consuming nature. Alternative dispute resolution (ADR) methods like arbitration, negotiation, conciliation, etc have been effectively used in the past to mitigate litigation related rigours.

However, ADR has it own limitations and it was felt to formulate much better and economical methods to resolve disputes. Information and communication technology (ICT) came to the rescue of disputants in this situation.

Online dispute resolution (ODR) has emerged as the most viable option to traditional litigation. However, ODR in India has not been accepted and adopted to the desired level. Perry4Law organisation (P4LO) has been managing few ODR related projects in India and abroad.

These include Online Dispute Resolution Platform of PTLB and Resolve Without Litigation (RWL) Project of Perry4Law Organisation (P4LO). PTLB and P4LO are also managing the exclusive Techno Legal Centre of Excellence for Online Dispute Resolution (ODR) in India (TLCEODRI).

Our premier project named Resolve Without Litigation (RWL) would be operational very soon and that would transform the way disputes are resolved outside the court through use of ICT. The RWL project would cater the need of both national and international stakeholders and disputants.

We hope these projects and initiatives of P4LO and PTLB would be useful to all concerned.

India Must Use Online Dispute Resolution (ODR)

India Must Use Online Dispute Resolution (ODR)Alternative dispute resolution is a viable and cost effective method to resolve disputes. Rather than approaching the courts, the disputes are settled outside the court by parties to the disputes. Parties may use arbitration, mediation, conciliation or any other mode of negotiation that can help them in resolving the dispute in question.

As technology has advanced, it has also been used to resolve disputes among the parties. This is more so where disputes involve multiple jurisdictions that require urgent resolution. Online dispute resolution (ODR) is the natural result of such cross border e-commerce and technology transactions disputes that require urgent and cost effective resolutions. Further, corporate disputes in India would be resolved using ADR/ODR techniques in the future.

India has recently adopted the Digital India and Internet of Things (IoT) policies that would use technology to provide public services. As a result some stress upon establishment of e-courts in India and use of ODR in India may also be given by the Indian government. The National Litigation Policy of India was introduced in the past by Congress government. However, it failed to cover the areas like e-courts and ODR. Now the BJP government would revive the litigation policy keeping in mind the use of technology in this regard.

We at Perry4Law Organisation and Perry4Law’s Techno Legal Base (PTLB) believe that use of ODR and e-courts at national level are bound to happen though not at the same pace and level as is happening at the international level. For instance, the Hague Institute for Global Justice has constituted a Commission on Global Security, Justice and Governance (PDF). The Commission has been constituted to fill the void from which the present world is suffering. The Commission would manage issues pertaining to political violence, environmental decay, cyber insecurity and cross-border economic shocks. Similarly, a Working Group of United Nations Commission on International Trade Law (UNCITRAL) is also considering extended use of ODR for dispute resolution.

We would be tremendously benefitted if we establish ODR infrastructure and capabilities in India. It would take some time before ODR can be effectively used in India and the same would require both technological changes and policy formulation.  The sooner this is done the better it would be for the larger interest of India.

Corporate Disputes And Online Dispute Resolution In India

Corporate Disputes And Online Dispute Resolution In IndiaCorporate laws in India have now transformed into corporate governance laws in India. This shift was not easy and it took considerable amount to time, energy and resources. The Indian companies Act, 2013 has changed the corporate regulatory scenario for Indian companies and its directors. Technology related issues have also been introduced by the Companies Act 2013. These include maintenance and inspection of documents in electronic form, sending of notices of meetings in electronic form, introduction of electronic voting, cyber law and cyber security obligations, etc.

In these changed circumstances, many transactions, businesses and disputes would also arise that require a modern solution. Disputes among corporate stakeholders are very common. For obvious reasons corporates prefer to use alternative dispute resolution (ADR) mechanism instead of traditional litigation route. Traditional litigation is time consuming and expansive whereas ADR mechanisms are effective, economical and speedier in nature.

The corporate agreements of these corporate houses essentially contain an arbitration clause and adoption of arbitration proceeding to resolve various future differences and disputes. Commercial disputes require immediate and appropriate dispute resolution to retain faith of business and commercial community in the dispute resolution machinery. India has not been a preferred destination for commercial disputes resolution due to inadequate commercial dispute resolution machinery.

India needs to strengthen its alternative dispute resolution (ADR) mechanism as well as online dispute resolution (ODR) mechanism to inculcate confidence among the business community. Similarly, the Arbitration and Conciliation Act, 1996 must also be suitable amended to incorporate necessary provisions regarding ODR and e-courts. There is an urgent need to establish e-judiciary in India as well. Till the month of October 2014 we are still waiting for the establishment of first e-court of India.

The present arbitration law of India is not adequate for ad hoc as well as institutionalised arbitration. It is also not effective for international commercial arbitration as well. Moily is planning to bring suitable amendments in the arbitration law of India. With this we can hope that India may get its deserving share of ad hoc and institutionalised arbitration and commercial dispute resolution services.

It is high time for big corporate houses to shift to next dispute resolution revolution known as online dispute resolution (ODR) in India. Companies and individuals must give more stress to ADR and ODR services in India as they are more productive than traditional litigation system of India. In fact, having e-courts and ODR in India can solve almost all the legal problems of companies and individuals in India and world wide.

Information and communication technology (ICT) is considered to be a good option for resolving disputes of modern days. Concepts like online dispute resolution (ODR) and e-courts are proof of the same. Unfortunately, neither online dispute resolution in India nor e-courts in India has been accepted and implemented. In fact, we have a single techno legal e-courts training and consultancy centre of India and a single online dispute resolution (ODR) centre in India. Further, Perry4Law’s Techno Legal Base (PTLB) is the sole techno legal ADR and ODR services provider in India. The scope for online dispute resolution (ODR) services in India in general and techno legal online dispute resolution (ODR) services in India in particular is really good. However, in order to capatilise the same, an early and proper start is necessary.

Online dispute resolution (ODR) and international response is still lukewarm but at least a beginning has been made there. While international online dispute resolution regime has started exploring use of ICT for disputes resolution, online dispute resolution in Asia is still growing. Online dispute resolution in Asian countries is largely confined to a single or two countries that also to a limited extent. Clearly online dispute resolution standards of practice for India and Asia need to be developed urgently.

In fact, techno legal ODR services have become necessary due to growing use of information technology for business and commercial purposes world over. For instance, ODR and cross border e-commerce transactions are also interrelated. Similar is the case regarding dispute resolution of cross border technology transactions.

Dispute resolution in technology transactions is the upcoming trend in the field of ODR. Dispute resolution of cross border technology transactions is a complicated process if we adopt traditional litigation methods to resolve them. Dispute resolution in technology transactions and dealings requires an effective, timely and cost effective mechanism. Traditional litigation is definitely not the place to achieve these objectives.

Obviously, we need an effective alternative to traditional litigation methods to resolve cross border technology transactions and dispute resolutions. Alternative dispute resolution (ADR) mechanisms like arbitration, conciliation, mediation, etc can be used effectively to resolve these technology transactions disputes. For instance, online dispute resolution (ODR) for cross border e-commerce transactions is already been used to resolved small value disputes.

Similarly, legal issues of media and entertainment industry of India have assumed tremendous importance. Entertainment and media industry dispute resolution in India can be resolved using online dispute resolution. Dispute prevention and resolution in the film and media industry in India is presently not exploring use of online dispute resolution.

However, nothing can strengthen ODR more than international efforts and international coordination activities. International legal standards for online dispute resolution (ODR) and international harmonisation of ODR is urgently required. United Nations can play an important role in international development and international harmonisation of ODR. United Nations and online dispute resolution are closely related in this regard. In fact, UNCITRAL, ODR and India are interconnected and we need an international harmonisation of ODR legal framework as well as suitable policies at the national level. Efforts in this direction have already been undertaken at the international level and very soon we may see some development in this regard.

Alternative dispute resolution in India is well known in India and we need to make efforts in the direction of ODR as well. While doping so we must keep in mind the requirements of privacy laws in India, data protection requirements (PDF) and dispute resolution and ODR. Online commercial arbitration in India also needs to be developed. The sooner these issues are addressed the better it would be for the growth and development of ODR in India.

E-courts and ODR are two most important uses of technology for dispute resolution and adjudicating of cases. However, India has been slow on both these fronts. For instance, till the end of October 2014, we are still waiting for the establishment of first e-court in India. This is so because India lacks techno legal expertise for establishment of e-courts. PTLB, the premier techno legal segment of Perry4Law Organisation and ICT law firm Perry4Law, is managing the exclusive techno legal e-courts training and consultancy centre of India.

It is clear that establishment of e-courts in India must be expedited. There is an urgent need to adequately use information technology for streamlining the judicial system of India. Presently, the efforts in this regard are not satisfactory at all. Even the national litigation policy of India (NLPI) 2010 (PDF) failed to address this issue.  Let us hope that by the end of this year; at least the Indian government would start thinking in this direction.

UK Government Starts Consultation On Use Of Alternative Dispute Resolution (ADR) To Help UK Consumers Resolve Complaints And Disputes

UK Government Starts Consultation On Use Of Alternative Dispute Resolution (ADR) To Help UK Consumers Resolve Complaints And DisputesAlternative dispute resolution (ADR) mechanisms like arbitration, conciliation, mediation, etc have proved really beneficial in resolving low end disputes and certain civil matters. However, as more and more transactions are now conducted in an online environment, the use of ADR has become somewhat limited in nature.  The advent of online dispute resolution (ODR) stems from the necessity to resolve online disputes originating from e-commerce disputes and other disputes arising out of online transactions.

Online transactions and business have an added problem of conflict of laws in cyberspace. Conflict of laws is the real issue that has to be addressed as different jurisdictions may have different legal and regulatory frameworks in this regard. International legal standards for ODR are still missing. This is preventing International harmonisation of ODR that is missing till now.

As different countries have different laws, in a given situation a single transaction may be treated differently by different countries. Commercial transactions and cross border e-commerce transactions can be greatly benefited if disputes arising out of same are redressed through use of ODR rather than traditional courts. Further, dispute resolution of cross border technology transactions can also be effectively resolved using ODR. However, in order to do that successfully, legal standards for online dispute resolution for cross-border electronic transactions must be formulated at the international level.

In the meantime, countries are trying to streamline their respective ODR regulatory regimes. The European Union (EU) is on the forefront of introducing and using ODR for resolving e-commerce and online transactions disputes. EU has introduced regulation on consumer ODR (PDF) and use of ADR for consumer disputes resolution (PDF). These regulations and guidelines would be followed by other EU member countries very soon.

United Kingdom (U.K.) government has also started working in the fields of ADR and ODR since 2012. Some of the initiatives and consultations initiated by U.K. government in this regard are impact assessment of ADR for consumer disputes and regulation on ODR (PDF), introduction of consumer rights bill (PDF), Midata- 2012 Review and Consultation (PDF), Midata- Government Response to 2012 Consultation (PDF), release of Midata-Privacy Impact Assessment Report (PDF), etc.

Now the U.K. government has initiated a consultation for alternative dispute resolution for consumers (PDF). This initiative intends to help the U.K. consumers to resolve a complaint without the cost and hassle of going to court. The aim is to give shoppers greater access to redress if something goes wrong with their purchase of goods or services. Creating a consumer-facing complaints website and phone line is one option being considered to reduce confusion that may be caused by the number of ADR schemes already in place. For example, there are some well established schemes in regulated sectors where the use of ADR is compulsory, such as the Financial Ombudsman Service.

The consultation is part of an EU Directive to be implemented by July 2015 and public comments have been invited till 3 June 2014.

Domain Name Dispute Resolution Service Providers In India

Domain name dispute resolution in India is no more an ignored area. As individuals and organisations are becoming aware of the importance of domain name, they are protecting their domain names by all means.

In the Indian context, we do not have a dedicated domain name protection law. Perry4Law and Perry4Law’s Techno Legal Base (PTLB) suggest enactment of a dedicated domain name protection law for India.

Naturally, in these circumstances, domain name dispute resolution services in India are still evolving. Perry4Law has launched certain techno legal initiatives in this regard that are of public importance. These initiatives basically cover areas like trainings and education, techno legal disputes resolution, e-courts consultancy and training centre of India, online dispute resolution services in India, techno legal centre of excellence for online dispute resolution (ODR) in India (TLCEODRI), etc.

Perry4Law’s Organisation has launched few more techno legal dispute resolution initiatives. These include initiatives named electronic courts, e-judiciary, ODR India, online arbitration, etc.

These initiatives also cover domain name disputes resolution, establishment and maintenance of e-courts in India and abroad, managing legal aspects of new GTLDs, etc. With this disputes pertaining to technology, domain names, cross border commercial transactions, etc could be resolved in a speedier and cost effective manner. We hope all stakeholders would find these initiatives useful.

Source: Techno Legal Online Dispute Resolution Services

Online Dispute Resolution In India Got Techno Legal Boost

Use of information and communication technology (ICT) for dispute resolution has become an indispensable part of dispute resolution process these days. For instance, dispute resolution in technology transactions, dispute resolution of cross border technology transactions, online dispute resolution for cross border e-commerce transactions, etc proves this point.

ICT has further increased the efficiency and benefits of ADR. Now the newer concepts like cyber arbitration, cyber mediation, online dispute resolution (ODR), etc have emerged.

Trans border e-commerce activities and business activities mandate that there must be an effective, timely and suitable ADR and ODR mechanism in place where business have to be established. This correlation of foreign direct investment and ADR and ODR is not only direct but also very remunerative. Absence of effective ADR and ODR mechanism may prove detrimental to the valuable foreign exchange.

There must be clear legal standards for online dispute resolution for cross-border electronic transactions in India and world wide. Online dispute resolution in India and e-commerce dispute resolution in India are going to be needed in future. Even e-courts in India must be established.

Perry4Law and Perry4Law’s Techno Legal Base (PTLB) are managing exclusive Techno Legal ADR and ODR Services in India and World wide. Further, PTLB is also managing the best Techno Legal ADR and ODR Research and Training Centre of India and World wide. The best part is that these ADR and ODR initiatives have been “Integrated” with an allied and very promising field known as E-Courts Consultancy and Training Centre of India.

To provide holistic and coordinating activities regarding ADR and ODR, Perry4Law and PTLB have been providing the exclusive Techno Legal Online Dispute Resolution Services in India and world wide.

Persons or institutions interested in having a joint project, sponsorship, partnership, tie up, association, memorandum of understanding (MOU), etc may contact us in this regard.