Arbitration is not new to India and it has been extensively used in India for many decades. However, despite having good arbitration institutions and arbitrators, India has failed to make its mark in the arbitration field. We do not have many good institutions that can manage institutional arbitration in India. Realising the need of having good institutional arbitration in India, Indian government enacted The New Delhi International Arbitration Centre Act, 2019 (Pdf). This is the first step in the direction of establishing Indian institutions as world class arbitration institutions.
This will also help in making India a hub for international commercial arbitration issues. Currently many investors and companies are not comfortable with the idea of having India as a venue for arbitration and most of them prefer other Asian countries in this regard. While the policy level initiatives have been undertaken by Indian government, now it needs to address the quality aspects of the arbitrators and institutional arbitration institutions.
However, one area that needs special focus is the development and use of online dispute resolution (ODR) in India. Indian government must encourage use of ODR in India, especially when we at TeleLaw Private Limited (TPL) and PTLB Projects LLP have already established internationally renowned ODR portals. If this is done, India may be a hub for institutional arbitration and ODR soon.
We have already contacted Indian government on Twitter in this regard and offered to extend our unique techno legal ODR services for dispute resolution purposes. We would be glad to launch a collaborative projects with Indian government on Public Private Partnership (PPP) model so that people are large can be best benefited. While India is still dealing with the institutional arbitration and commercial disputes resolution aspects, we at TPL and PTLB Projects have already given an advantage to Indian govt in these fields through our ODR portals.
Imagine the benefit ODR can ensure by strengthening of e-delivery of services along with a sound dispute resolution mechanism. We can eliminate the unnecessary disputes and litigation from government departments by diverting them to our PPP based ODR portal. We can also help startups and entrepreneurs if legal and regulatory issues pertaining to them are diverted to our ODR portals.
The best part about this arrangement is that we at TeleLaw Project cover diverse and highly specialised techno legal services at national and global levels. For instance, our ODR portals are handling cases pertaining to cyber law, cyber security, cyber forensics, artificial intelligence, internet of things, machine learning, big data, data analysis, privacy and data protection, blockchain and crypto currency, e-commerce, domain names, intellectual property rights, etc. If India is promoting such type of ODR portal, there is no doubt that India would become the global hub for techno legal and ODR services soon.
We have an ODR training portal too that would train lawyers and ODR professionals in techno legal fields in collaboration with our Virtual Campus. We will create an army of ODR and techno legal professionals which cannot be matched anywhere. This would create employment for India and generate wealth too.
So every aspect of institutional arbitration, international commercial arbitration and ODR has already been taken care of. All that we need is support of Indian government and Indian investors to make India a global hub for techno legal and ODR services.