Online Dispute Resolution (ODR) In India By TLCEODRI

Praveen Dalal-Managing Partner Of Perry4Law And CEO Of PTLBDispute resolution is a tricky issue even for a big Nation like India as Indian Courts are already overburdened with court cases and litigations. Indian Government tried its level best to reduce this backlog and provide some relief to Indian Judiciary but till now little success has been achieved in this regard. Indian Government also tried to use Alternative Dispute Resolution (ADR) for disputes resolution and out of courts settlements. However, despite the Arbitration and Conciliation Act, 1996 the situation has not improved. Rather the situation has worsened and now Arbitration related matters are also required to be adjudicated upon by Courts in India.

Indian Government realised the gravity of this situation and decided to attack upon this backlog from two fronts. Firstly, Indian Government launched Digital India Project that aims at using information and communication technology (ICT) for Judicial purposes. Although not expressly stated yet this may include use of Online Dispute Resolution (ODR) and E-Courts in India.

Secondly, Indian Government also decided to amend the Arbitration Act 1996 during the winter session of the Parliament in 2014. However, the Amendments failed to take the Parliament’s clearance during the winter session and the BJP Government decided not to take the “Ordinance Route” for the same. It was decided to wait for the next session of the Parliament to pass the Amendment Bill.

Techno Legal Centre of Excellence for Online Dispute Resolution (ODR) in India (TLCEODRI) has been managing techno legal issues of ODR since 2012. However, ODR related issues were managed by us in one form  or other since 2005. We have now rejuvenated our efforts in this regard and launched a full fledged ODR platform to cater the needs and requirements of national and international stakeholders.

TLCEODRI would use maximum possible technologies, tools, software and applications while providing its techno legal ODR services. This includes use of methods like simple e-mails to automated case management systems. Wherever required, TLCEODRI would also issue “Arbitration Awards” as well that would be binding upon parties to the dispute by virtue of the Standard Arbitration Agreements of TLCEODRI.

TLCEODRI has taken great pain in providing the most “Comprehensive and Holistic” ODR Platform of India and worldwide. Our ODR Platform includes the ODR Discussion Forum, ODR Social Media Platform, ODR Training Platform, etc. Please see “Our Services” segment for the types of services that you may wish to avail from TLCEODRI. The Discussion Forum is always available for getting information about the ODR services of TLCEODRI.

We hope this ODR platform of TLCEODRI would be handy tool in the hands of both national and international stakeholders to get their disputes resolved through an Economical, Expeditious, Transparent and Effective Platform.

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